Our position
xhour has zero tolerance for child sexual abuse and exploitation (CSAE). Content that
sexualises a minor, solicits a minor, or promotes such material is forbidden, and accounts
that share it are removed permanently on the first offence. This applies to posts,
comments, profiles, exchange listings and private messages alike.
Minimum age
xhour is not intended for anyone under 13. Accounts we find to belong to a child under
13 are closed, and the associated data is deleted.
Reporting from inside the app
Any post, comment, profile or message can be reported: open the “•••”
menu on the item and choose Report. Any user can also be blocked from their profile.
Reports reach us directly and are reviewed by a person, not only by an automated filter.
What we do with a report
We review reports of child safety concerns ahead of everything else. Where a report is
founded we remove the content, close the account, and preserve the evidence. We report
apparent child sexual abuse material to the appropriate authorities, including the National
Center for Missing & Exploited Children (NCMEC) and, where the law requires it, national
and regional authorities.
Reporting to us directly
Child safety concerns can also be sent to
support@xhour.app. Reports of this kind are treated as
urgent and reviewed ahead of everything else. If a child is in immediate danger, contact your
local emergency services first.
Compliance
xhour complies with applicable child safety laws in the markets where it is distributed,
and with Google Play’s Child Safety Standards policy and Apple’s App Review
Guidelines. See also our Privacy Policy and
Support pages.